Do subscriptions auto-renew?
The Discover Plan has auto-renewal enabled. Spotlight and Partnership plans do not auto-renew by default. Notifications may be sent before expiry.
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How do I cancel my plan?
TBJ does not provide self-service cancellation. Cancellation requests must be sent directly to the TBJ team before the next billing date to prevent renewal.
How are payments processed?
Payments on TBJ are processed through Zoho Billing and Razorpay. Plans are activated immediately upon successful payment.
Are refunds available?
All paid plans are non-refundable once activated. Refunds are considered only in exceptional cases such as duplicate charges or billing errors attributable to TBJ.
What happens if my payment fails?
Payment failures may occur due to bank authorization issues, network interruptions, or payment gateway errors. Users may retry the payment or use an alternate method.
Will I receive an invoice?
Yes. Invoices are generated automatically and sent to the registered email address used during payment.