Refund policy on TBJ

Are refunds available?

All paid plans are non-refundable once activated. Refunds are considered only in exceptional cases such as duplicate charges or billing errors attributable to TBJ.
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    • Is TBJ always available?

      TBJ strives for reliability, but temporary interruptions may occur due to maintenance, updates, or technical issues. Continuous access is not guaranteed at all times.
    • What plans are available on TBJ?

      TBJ offers a Community Plan (free), Discover Plan (annual), Spotlight Plan (monthly), and Partnership Plan (monthly). Paid plans unlock additional visibility and platform benefits.
    • Login methods on TBJ

      TBJ supports login using email and password as well as OTP-based verification. Both email and phone number verification are mandatory for account activation.
    • Does TBJ review profiles?

      Yes. TBJ actively monitors profiles and content to maintain platform quality, trust, and compliance with Terms and Conditions. Profiles may be restricted or removed if violations are identified.
    • How do I cancel my plan?

      TBJ does not provide self-service cancellation. Cancellation requests must be sent directly to the TBJ team before the next billing date to prevent renewal.