Support response timelines

How long does support take to respond?

Support responses depend on issue complexity and priority. TBJ aims to respond within reasonable timelines during business hours.
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    • How can I contact support?

      You can contact TBJ support via email at support@thebakersjunction.com, WhatsApp at +91 91360 64182, or the website contact form.
    • How are support tickets handled?

      Support emails automatically create tickets. Users can sign up on support.thebakersjunction.com to track ticket status.
    • Login methods on TBJ

      TBJ supports login using email and password as well as OTP-based verification. Both email and phone number verification are mandatory for account activation.
    • Is TBJ always available?

      TBJ strives for reliability, but temporary interruptions may occur due to maintenance, updates, or technical issues. Continuous access is not guaranteed at all times.
    • Does TBJ review profiles?

      Yes. TBJ actively monitors profiles and content to maintain platform quality, trust, and compliance with Terms and Conditions. Profiles may be restricted or removed if violations are identified.