How can I contact support?

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• How long does support take to respond?

  Support responses depend on issue complexity and priority. TBJ aims to respond within reasonable timelines during business hours.

• How are support tickets handled?

  Support emails automatically create tickets. Users can sign up on support.thebakersjunction.com to track ticket status.

• Login methods on TBJ

  TBJ supports login using email and password as well as OTP-based verification. Both email and phone number verification are mandatory for account activation.

• Why can others see my profile but not my contact details?

  Profiles are visible after verification. However, contact details for sellers are available only after activating a paid plan. Users can browse other profiles even without a paid plan.

• Will I receive an invoice?

  Yes. Invoices are generated automatically and sent to the registered email address used during payment.